Maryah Jessieca Bofill Iman

She is a driven and adaptable independent Virtual Assistant with experience supporting clients in the insurance and logistics industries as an Appointment Setter. She specializes in lead generation, client communication, calendar management, and appointment coordination, helping businesses streamline their outreach and improve client engagement. With a strong background in sales, customer relations, and administrative support, she brings professionalism, organization, and results-oriented service to every client partnership. Her experience in leadership and community involvement has also strengthened her communication, teamwork, and relationship-building skills, allowing her to work effectively in fast-paced and client-focused environments.

https://mjiman.jobs180.com

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PERSONAL INFORMATION

Position	Inside Sales Representative
Gender	Female
Status	Single
Nationality	Filipino
Objective	Seeking a dynamic position that encourages growth and development, where I can apply my skills and experience to drive meaningful results.

CONTACT INFORMATION

Mobile	09761855339
Email	maryahjessieca@yahoo.com

WORK EXPERIENCE

2026 Mar to Present	Independent Virtual Assistant Position: Inside Sales Representative ( Junior Associate (1-4 yrs experience) ) Specialization: Sales - Corporate / B2B Industry: Transportation / Logistics As an Independent Virtual Assistant specializing in logistics appointment setting, I am responsible for conducting outbound calls and coordinating appointments using company-provided leads. My role involves communicating with prospective clients, scheduling meetings for logistics and transportation teams, and ensuring timely and organized client coordination. I manage calendars, update CRM databases, maintain accurate records, and assist with administrative tasks to support smooth daily operations. By providing professional communication and efficient scheduling support, I help improve client relations and contribute to the overall productivity of the business.
2025 Dec to Present	Independent Virtual Assistant Position: Sales Associate ( Junior Associate (1-4 yrs experience) ) Specialization: Sales - Financial Services (Insurance, Unit Trust, etc) Industry: Insurance As an Independent Virtual Assistant specializing in insurance appointment setting, I am responsible for conducting outbound calls and coordinating appointments using company-provided leads. My role involves engaging with prospective clients, confirming their interest in insurance services, and scheduling meetings for licensed insurance advisors while ensuring a professional and positive customer experience. I manage calendars, update CRM systems, maintain accurate client records, and coordinate closely with sales teams to ensure smooth communication and efficient appointment scheduling. Through strong communication and organizational skills, I help support client engagement and contribute to the overall efficiency of the sales process.
2025 Jan to 2025 Jul	Empire East Landholdings Inc. Position: Salesperson ( Non-Executive ) Specialization: Sales – Real Estate Industry: Property / Real Estate As a Salesperson at Empire East, I am responsible for promoting and selling residential condominium units in key locations such as Pasig and Cainta. My role involves identifying prospective clients, conducting property presentations, and providing comprehensive information to assist buyers in making informed decisions. I guide clients throughout the entire sales process, from initial inquiry to contract signing, while ensuring a seamless and professional experience. Additionally, I coordinate with internal departments, including marketing and documentation, to ensure timely processing and delivery of client requirements, while maintaining strong, long-term customer relationships through excellent service and follow-through.
2024 Mar to 2024 Dec	Manulife Philippines Position: Unit Head Associate ( Senior Manager / Manager ) Specialization: Sales - Financial Services (Insurance, Unit Trust, etc) Industry: Insurance The role involves overseeing daily operations, managing a team of agents, and ensuring the achievement of sales agents, and ensuring the achievements of sales targets. This includes developing strategies to attract and retain clients, conducting market analysis to identify trends, and ensuring that the team delivers high quality customer service. In addition, the position often requires training and mentoring agents, as well as building strong relationships with clients to ensure long-term partnerships and growth for the company.
2023 Mar to 2024 Feb	Civicom Pacific Corp Position: CCam focus Billing Manager & Facilitator ( Senior Manager / Manager ) Specialization: Project Management Industry: Advertising / Marketing / Promotion / PR As a Billing Manager with 3.5 years of experience, I oversee and record revenue for all projects within my line of business. I’m responsible for tracking project timelines, ensuring accurate and timely invoicing, and working closely with the accounting department to maintain up-to-date financial records and support overall account accuracy.
2021 Oct to 2023 Feb	Civicom Pacific Corp Position: CCam focus, Team Lead ( Supervisor / Senior Associate (5 yrs and up experience) ) Specialization: Project Management Industry: Advertising / Marketing / Promotion / PR Oversees overall team performance and collaborates closely with the Business Director and account managers to ensure smooth project coordination. Manages daily project timelines and assigns tasks across the team. Leads the setup of facilities, conducts technical checks, and monitors live sessions in real time. Provides training to team members and documents internal processes as needed. Continuously explores new tools and solutions to improve team efficiency and client support. Also takes part in managing billing processes to ensure accurate and timely invoicing.
2020 Sep to 2021 Sep	Civicom Pacific Corp Position: CCam focus Advocate ( Non-Executive ) Specialization: Project Management Industry: Advertising / Marketing / Promotion / PR Acts as a project coordinator for remote, web-based interviews and focus groups, ensuring all technical and logistical details are aligned with internal project teams ahead of each session. In addition to supporting smooth session execution, I’ve also started handling billing operations and participating in client-facing interactions to support end-to-end project delivery.
2019 May to 2020 Aug	Lufthansa Services Philippines Position: Customer Service Consultant ( Junior Associate (1-4 yrs experience) ) Specialization: Customer Service Industry: Travel / Tourism As a Customer Service Consultant we manage to provide the highest quality of service to our passengers depending on what they need. Its main job is to assist passengers in rebooking, cancellations, schedule change of flights, special service requests and refunds in regards with their tickets. We also provide general flight reservations, direct sales and other information about our products and services.
2018 Oct to 2018 Dec	Dreamspree Travel and Tours Position: Travel Assistant ( Trainee ) Specialization: Hotel Management/Tourism Services Industry: Travel / Tourism Travel assistants advise clients on their destinations and make arrangements for transportation, accommodations, car rentals and tours. They assist and support travel agents in their daily tasks. For travelers who are going abroad, agents will provide information on customs regulations and assist in obtaining the necessary documents. They spend a considerable amount of time either on the telephone or computer researching travel itineraries or updating reservations. As a travel assistant, we complete paperwork and contact airlines and hotels to promote tours and make travel arrangements.
2018 Aug to 2018 Sep	Philippine Airport Ground Support Solutions, Inc Position: Timekeeping ( Trainee ) Specialization: Human Resources Industry: Travel / Tourism The timekeeper either calculates employees’ time sheets or time cards from scratch or verifies that the time recorded in the automated system is correct. He or She codes and posts the time according to its category, such as regular, overtime, vacation, sick, personal or bereavement hours. Timekeepers are capable of multitasking, planning and organizing details while communicating effectively with co-workers and employees.
2017 Jun to 2017 Jul	IHOP, WISCONSIN DELLS, USA Position: Hostess ( Non-Executive ) Specialization: Hotel Management/Tourism Services Industry: Hotel / Hospitality This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner. As a hostess you’ll be responsible for many things, you need to cheerfully greet guests, take them to their table and provide them with silverware and a menu. When immediate seating is limited, he/she record guest names and number of people in a party and provide guests with estimated waiting time. You’ll need to know the table rotation and make sure that each member of the wait staff gets fair amount of tables without giving them many all at once.

WORK OPTIONS

Willing to work night shifts?	Yes
Willing to relocate?	Yes
Willing to work overseas?	Yes
Looking for OJT Position?	No

EDUCATION

2019 Feb	De La Salle University-Dasmariñas (DLSU-Dasma) Tourism/Travel Bachelor's/College Degree
2014 Mar	Angelicum Immanuel Montessori High School Diploma

CERTIFICATIONS

Date	Certificate
2020	LUFTHANSA GLOBAL BAGGAGE TRAINING
2019	LUFTHANSA GLOBAL INTRODUCTORY TRAINING
2019	LUFTHANSA GLOBAL CRISIS TRAINING
2018	PHILIPPINE AIRPORT GROUND SUPPORT SOLUTIONS - HUMAN RESOURCES DEPARTMENT
2018	DREAMSPREE TRAVEL AND TOURS
2018	COLLEGE DIPLOMA
2017	USA WORK AND TRAVEL PROGRAM
2010	HIGH SCHOOL DIPLOMA

SEMINARS ATTENDED

Date Attended	Seminar
2022	Sakunwari Training Workshop, Managing Cascading Disasters and Compounding Risks using Serious Games,
2017	THE 4TH YOUNG FILIPINO TOURISM ADVOCATES POWER CONFERENCE
2017	THE ART OF THE PITCH: PERSONAL BRANDING SEMINAR Hotel Rafael, De La Salle University-Dasmariñas, Cit
2016	WORK ESSENTIALS IN THE TOURISM INDUSTRY De La Salle University-Dasmariñas
2016	JOINING THE TOURISM & HOSPITALITY INDUSTRY AND SERVICE EXCELLENCE IN THE TOURISM AND HOSPITALITY IND
2016	TOURISM PLANNING AND SUSTAINABILITY DEVELOPMENT IN PALAWAN Asturias Hotel, Puerto Princesa City, Pal
2015	EVENT MANAGEMENT SEMINAR De La Salle University-Dasmariñas, City of Dasmariñas, Cavite
2015	THE THIRD YOUNG TOURISM ADVOCATES POWER CONFERENCE SMX Convention Center, Pasay City
2015	CENTRAL VISAYAS CULINARY SEMINAR Cebu City
2015	HERITAGE TALK De La Salle University-Dasmariñas, City of Dasmariñas, Cavite
2014	TOURISM SITUATION OF ILOCOS REGION Fort Ilocandia Resort Hotel, Laoag City